People Process Technology Blog

Opportunity: Advanced Coaching for Leaders

One size does not fit all – discover and leverage your leadership strengths.

Using our proven methodology, mid-level leaders will strategically coach and motivate their managers like the pros!  

 

You will see immediate, positive ROI from your training investment! Enable leaders to guide and motivate in a way which results in sustained change.

 

 

Two ways to learn more about the Advanced Coaching for Leaders Course:

1. Download the Course Overview.

2. Sign up for a free 90-minute, introductory webinar. (Course content – not a sales pitch!) Walk away with a leadership tool you can immediately put into use! 

• May 4th at 8 AM PT – Register
• May 4th at 11AM PT (in Second Life) – Register
• May 6th at 11 AM PT – Register
• May 12th at 4 PM PT – Register 

Facilitator: Esther Groves, Sr. Consultant, TBD Consulting, Inc.

My Personal Journey into Web 2.0 and Second Life

Second Life Keynote Series starts 2/15/2010 with Jonena Relth

Please join me and Caleb Booker as we debut his new video series devoted to, and filmed entirely inside, virtual worlds. The program, “Virtual Worlds Keynote,” is filmed in Second Life in front of a live studio audience. Well, virtually live.  http://slurl.com/secondlife/Tropical%20Treet/67/223/23    Thanks! Jonena

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Today At 4PM Pacific Time: Why We Sold Our Real Building and Went Totally Virtual

(Caleb Booker)

Clear a half-hour of your schedule at 4pm SLT and join us in Second Life http://slurl.com/secondlife/Tropical%20Treet/67/223/23 as our guest Jonena Relth, President of TBD Consulting, gives a 15 minute presentation entitled: “Why We Sold Our Real Building and Went Totally Virtual”. We’ll be recording and broadcasting live through http://treet.tv/.

If tough economic times have driven your business to look for new cost-cutting measures, or if you’re at risk of losing highly skilled employees due to a long commute, do not miss this! Extending well beyond virtual environments, Jonena will cover how her company has combined a variety of Web 2.0 technologies and old-fashioned spreadsheets to get the job done right.

After the presentation we’ll be holding a Q&A that will not be recorded, so be sure to arrive on time to secure your seat!

To join us in Second Life, you’ll need to do the following:

1. Go to SecondLife.com, create an account, and install the software.
2. Log in through the Second Life software using your user name.
3. http://slurl.com/secondlife/Tropical%20Treet/67/223/2 to be teleported to our studio before 4pm Pacific.

Please join me and Caleb Booker as we debut his new video series devoted to, and filmed entirely inside, virtual worlds. The program, “Virtual Worlds Keynote,” is filmed in Second Life in front of a live studio audience. Well, virtually live.  http://slurl.com/secondlife/Tropical%20Treet/67/223/23    Thanks! Jonena

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Today At 4PM Pacific Time: Why We Sold Our Real Building and Went Totally Virtual

(Caleb Booker)

Clear a half-hour of your schedule at 4pm SLT and join us in Second Life http://slurl.com/secondlife/Tropical%20Treet/67/223/23 as our guest Jonena Relth, President of TBD Consulting, gives a 15 minute presentation entitled: “Why We Sold Our Real Building and Went Totally Virtual”. We’ll be recording and broadcasting live through http://treet.tv/.

If tough economic times have driven your business to look for new cost-cutting measures, or if you’re at risk of losing highly skilled employees due to a long commute, do not miss this! Extending well beyond virtual environments, Jonena will cover how her company has combined a variety of Web 2.0 technologies and old-fashioned spreadsheets to get the job done right.

After the presentation we’ll be holding a Q&A that will not be recorded, so be sure to arrive on time to secure your seat!

To join us in Second Life, you’ll need to do the following:

1. Go to SecondLife.com, create an account, and install the software.
2. Log in through the Second Life software using your user name.
3. http://slurl.com/secondlife/Tropical%20Treet/67/223/2 to be teleported to our studio before 4pm Pacific.

Wishing you a Healthy and Prosperous 2010!

Posted by:  Jonena Relth, President and Leadership Evangelist

 

As we approach the New Year, we are prompted to pause for a moment, count our many blessings and to thank you, our customers, suppliers and associates who have helped to make our success possible.  Yes, it’s been a challenging year as we have all worked to weather the financial difficulties plaguing our great country, but we still have so many reasons to be grateful.

Fitting with our tradition, we have once again experienced a year of change.  I formally changed my title to President and Leadership Evangelist.  Yes, I'm on a quest to spread the word on Transparent Leadership and why our country and business' must get on board with the the concept of leading with transparancy, honesty and trust.

 

We’ve tightened our belts and concentrated on meeting the needs of our active clients while getting our COREformance Curriculum ready to sell as off-the-shelf products.  We re-launched our island in Second Life, Learning Innovation Campus, as a learning incubator for learning professionals to collaborate and grow with the many demands of the changing learning landscape.  Drop by and even consider joining us as a resident.  http://slurl.com/secondlife/Learning%20Innovation/128/148/24

 

We started the EMR / EHR Clinical Transoformation Group in LinkedIn, which is growing and has many active members. Additionally, we’ve launched two new blogs:  Second Life Learning Innovation Campus and Healthcare Talent Transformation.  All of our blogs can be accessed from our webpage:  www.tbdconsulting.com.

 

One thing will always remain the same: Our commitment to our customers as we strive to help you improve your performance management, employee engagement and process effectiveness.

Wishing you a Healthy and Prosperous 2010!

 

Jonena L. Relth and Staff

How to Conduct a Successful Online Workshop

Posted by:  Jonena Relth, President and Leadership Evangelist

Isn't it interesting that when we say online learning, we automatically think of WBT? Coming from the "old school," I'm a firm believer in face-to-face learning; however I've become an advocate of blended learning over the years. And the blend doesn't always have to be one size fits all (WBT +ILT).

 

For the past year, we've been facilitating our "COREformance Advanced Coaching for Leaders" workshop using four interactive webinar sessions instead of one day of ILT. What we've found is that our participants learn more and are able to apply the skills and knowledge more effectively because they have the opportunity between sessions to complete homework which includes actual coaching sessions. And one eye-opener: People prefer actual practice instead of role play, which has been one of our only options in a one-day ILT class.

 

To conduct a successful online workshop, you might want to take these things into account:

· Email or Corporate Communication Tool:

o     Send session invitations should be sent more than once and followed up.

o     Send a Welcome Communication 

· Webinar Tool (There are many such as Live Meeting and GoToWebinar):

o     Take advantage of the online tools such as: Hand raising, Polls, White Board, Text Mark-up and Chat.

o     To make sure everyone participates, tell them that you will be calling on people.  To help you remember, jot down who participates in each activity.   

· Conference Line Tool (You can choose from free or paid services.):

o     Be sure to take advantage of breakout room within the system so participants can actively be involved in smaller groups that allow everyone to be involved.

· Online Collaboration Tool (Corporate Website, SharePoint, Blog):

o     Post homework assignments, participant materials, handouts, etc.

To learn more about this COREformance class and others, please download the promo sheets on our website: http://www.tbdconsulting.com.  To reach us directly, call 602-263-1961.

Happy Holidays! Jonena

Coaching vs. Feedback

Posted by:  Esther Groves, Performance Improvement Consultant

 

Do you coach or simply give feedback?  Is there a difference?  I think there is.

 

When I think of feedback, I think of taking a shortcut to try and change another’s behavior -- telling someone what you expect and pointing out the gap between the expectation and their current performance. There’s usually a one-sided conversation that comes with a carrot or a stick:

 

“If you do this, you will be rewarded in this way.”

“If you don’t do this, something bad will happen.”

 

Coaching, on the other hand, is more of a conversation, a collaboration with another person which fosters buy-in, commitment and trust.  Coaching involves asking good open-ended questions, listening to the answers, and valuing the other person’s talents and perspectives.  Over time, coaching can inspire others to take responsibility and accountability for themselves which means managers create capacity for other pursuits, and make the entire team more empowered and efficient.

 

If you take the feedback shortcuts rather than first building rapport and trust with others, you will always need your carrot or stick within easy reach; you will limit your effectiveness in the long-term.

 

Share your thoughts.  Click on Comments link below this post.

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This is just one small insight managers learn in Advanced Coaching for Leaders. 

For more information, click here.

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Seek first to understand, and then to be understood.

Seek first to understand, and then to be understood.

-- Stephen Covey

Posted by:  Esther Groves, Performance Improvement Consultant

 

Simon (not his real name) came into my office smiling ear to ear, obviously on a mission, and handed me a gift wrapped package.  I opened it carefully, thanked him and gave the framed quotation a place of prominence on my bookshelf.  After all, the words described the manager I thought I was.

 

As a manager I had never had anyone as challenging as Simon on my team.  In our one-down meetings, he seemed so earnest, so enthusiastic, so devoted to his job.  Never did I imagine that he was spending hours playing card games on his computer at work, nor until we started checking his badge access record, that he was failing to show up for his weekend shift.

 

When I confronted him about his performance (not to mention ethics) issues, he pointed out all of the reasons that I was at fault.  I didn’t really understand him, he claimed, nor what made him tick and I didn’t provide good leadership.  How was he supposed to feel motivated and committed to do what I expected if he didn’t feel I really understood him?  Ouch.

 

I glanced over at the gift on my bookcase and reflected on how I had ultimately failed to build a connection with him.  Now I understood why, in his mind, I needed to keep the quote close at hand.

 

Even after I fired him, I kept the framed quotation as a reminder to always “seek first to understand.”  As managers, we can’t reach everyone, but if we really listen, we can hit the mark most of the time.

 

Share your story.  Click on the Comments link below this post.

 

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Advanced Coaching for Leaders helps managers learn to motivate and inspire others in a way that results in loyalty to the team and sustained performance.

   

For more information on the course, click here or visit our website at www.tbdconsulting.com.

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