These days you can’t look at an industry magazine, cable business news channel, tweet, or blog without bumping into an opinion about electronic medical records (EMR). Without question, a well-implemented health information technology system will help reduce human error, make it easier to access information, and increase efficiency. But your people are still your biggest asset. The decision to automate processes is but one aspect of a well-planned talent management strategy.
Talent management is a never-ending process. Your people differentiate your organizational quality culture and establish your competitive advantage. As the healthcare industry continues to grow and seasoned talent concurrently reach retirement, most hospitals and healthcare providers recognize the need for analysis and direction from outside consultants to ensure they’re prepared to achieve their strategic business objectives.
TBD Consulting, Inc. is known for its holistic approach to employee performance improvement. Our organizational development experts help you develop a talent management strategy that fosters organization-wide accountability, consistency from leaders, and increased productivity by addressing your:
- Change management strategies: Our process helps you to prepare for, manage and reinforce change. Clinical and ancillary staff are prepared for changes in workflows and are fully readied to integrate the new technology in their every day work tasks.
- Training/coaching: Research shows training is most effective when it happens in short, “just-in-time” snippets when the employee needs to apply the information. Time away from clinical duties is significantly reduced through the improved use of blended learning, online reference and workflow task training.
- Performance management: The quality of patient care is enhanced by a learning reinforcement and metrics tool that identifies needs for coaching. Low performers are addressed before quality metrics are impacted and the most valuable employees are given the opportunity for continuously learning.
- Leadership coaching and development: Programs customized for your organization foster improved decision-making and identify potentials for promotion to senior management roles. Our executive coaching model and use of the DiSC behavioral style assessment instruments build the emotional intelligence necessary for leaders to achieve the most out of themselves and others.
- New hire training: Learner-centered training that engages new employees and helps them align their talents with the organization’s vision and mission enables employees to do what they do best: provide quality patient care. Our programs increase new employees' satisfaction and success. The client benefits from increased productivity and a healthier bottom line.
Whether you’re just starting the process of selecting an EMR/EHR system or you’re a year or two into the integration process, it’s never too early or too late to bring in the experts to help you harness your change initiatives.
